Question 1

Which AI tool should a UK business start with?

Accepted Answer

A meeting notetaker is the usual first step, because the job it does is obvious and the value shows up in the first week. Fathom is the cheapest way to test whether your team will use one, and Granola is better where a recording bot on a client call would be unwelcome.

Question 2

What is the difference between ChatGPT, Claude, Gemini and Grok?

Accepted Answer

ChatGPT has the widest feature set, Claude handles long documents and careful writing best, Gemini is strongest inside Google Workspace, and Grok is most useful if you are active on X.

Question 3

Are agentic browsers safe to use at work?

Accepted Answer

Treat them as early. Comet, Atlas and Claude in Chrome can act inside websites while logged in as you, so keep them out of accounts that can spend money or send messages on your behalf.

Question 4

Do we need to pay for AI tools, or is the free tier enough?

Accepted Answer

Free tiers are fine for trying a tool, but not for company information. Once a tool is in real use, move to the business tier so you control access, retention and visibility.

Question 5

How many AI tools should one business use?

Accepted Answer

Fewer than most end up with. Pick one general assistant, one notetaker and one research tool, make those the supported path, and review the rest.

AI tools compared: the job, the pros, the cons, the recommendation

Search and research

Meeting notetakers

General-purpose AI assistants

Agents, browsers, coding and creative tools